微軟 Microsoft Customer Care Framework Version 2005 For .NET 2.0 英文正式版





軟體簡介:

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微軟MicrosoftCustomerCareFrameworkVersion2005For.NET2.0英文正式版

相關網址:
http://www.microsoft.com

內容說明:

Microsoft'sCustomerCareFramework(CCF)isamodularXMLWeb
Servicesarchitectureforrapiddevelopmentanddeploymentofcontact
centersolutions.ServiceProviderscantransformandexpandtheircall
centeroperationstoreducecostswhileimprovingthequalityoftheir
customerservice,CCFincreasescallcenteragentproductivityby
prefetchingcustomerinformationandsharingitinsmartwaysbetween
differentapplications,dramaticallycuttingthetimeagentsmustspend
searchingforandenteringdatatocompleteacall.InaContactCenter
it'sallaboutTime!

ThisversionofCustomerCareFramework2005isdesignedtorunonthe
.NET2.0platform.